Policies

Payment Policy

Payments are made with all major credit cards or using Paypal.

Shipping Policy

I will ship jewelry USPS First Class with delivery confirmation. Expedited shipping is available.

Customer is responsible for giving an accurate address. Please double check for any typos to prevent delays in shipping or shipment to the wrong address. DesignMe Jewelry is not responsible for lost items if wrong address is given.

International customers should check on any customs fees prior to placing order.  Customer is responsible for any customs charges.

Production Time

Production time is 2-3 weeks.

Refund Policy

There are no refunds on personalized items. Any non-personalized items, including chains, can be exchanged. If you are dissatisfied for any reason, please feel free to contact me; I want to make sure you love every purchase!

Privacy Policy

Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared.

Guarantee

All pieces are guaranteed with normal wear and tear for 45 days. I will gladly repair your jewelry and re-oxidize (darken) letters at any time for a nominal fee.Please contact me with questions.

Additional Information

All items in my shop are hand-stamped by me, letter by letter, just for you.Because of this, some designs may vary slightly from the picture, and letters may not be lined up perfectly. That is the charm of hand-stamped jewelry. I take time and care with each item, and I use the highest quality supplies. Thank you for supporting hand-made!

I gladly accept custom orders, please contact me to create a special piece just for you.

Any photographs of custom designs can be used by DesignMe Jewelry for advertising or product orders. All designs remain copyrighted by DesignMe Jewelry.

DesignMe Jewelry also welcomes wholesale orders. Please contact me with questions.